The buyer can return the products ONLY after a permission from JLID S.r.l. The return of products will be provide, in any event, within 14 working days from the delivery date of the products, only if:

  • The products have not been used or damaged.
  • The return is made using the original intact packaging.
  • The equipment is accompanied by a document indicating the product number and date of invoice, as well as the reasons for the return.
  • The transport is made on the buyer’s responsibility.The refund of paid amounts will be in minimum necessary time and in any event within 30 days by receipt of notification of withdrawal.

The only costs payable by the purchaser for the exercise of the right of withdrawal, is the direct return.
Refund will be made by bank transfer prior communication of the bank by the customer.

The right of withdrawal is regulated by the Legislative Decree. 185/1999For more information: The decree shall be published in the Official Gazette, General Series, no. 143 of 21 June 1999. Corrigendum published in the Official Gazette, General Series, no. 230 of 30 September 1999.